Privacy Policy

This Privacy Policy describes how we collect, use, and protect information when using our mobile application (“App”).

1. Overview

This App is designed for use by authorized healthcare personnel to collect survey and health-related information from patients.

Patients whose data is collected may not directly interact with the App.

2. Information We Collect

We collect the following categories of information:

a. Healthcare Staff (App Users)

• Name
• Email address
• Phone number
• Profile photo (optional)

b. Patient Data (Survey Information)

• Health-related information, including sickle cell disease data
• Demographic data, such as gender and ethnicity/race
• Participant ID, used instead of personal identifiers

We do not collect directly identifiable personal information of patients such as names or contact details. Patient data is stored in a pseudonymous format.

c. Technical Data

• IP address
• Device and usage information for security and diagnostics

3. How We Use Information

We use collected data to:

• Enable authorized users to access and operate the App
• Conduct and manage health surveys
• Support research, reporting, and awareness initiatives
• Improve system functionality and performance
• Maintain system security and audit logs

4. Data Sharing and Disclosure

We do not sell or rent personal data.

We may disclose data:

• To comply with legal obligations
• To protect system integrity and security
• In aggregated or anonymized form for research purposes

5. Data Storage and Security

Data is stored securely using cloud infrastructure, such as AWS.

We implement appropriate technical and organizational safeguards to protect against unauthorized access, loss, or misuse.

6. Data Retention

We retain data only as long as necessary for operational, research, or legal purposes.

7. Your Rights

Authorized users or institutions may request:

• Access to data
• Correction of inaccurate data
• Deletion of data

Requests can be made via the contact details below.

8. Sensitive and Health Data

This App collects:

• Health-related information
• Sensitive demographic data, such as gender and ethnicity

Such data is collected strictly for survey, research, and awareness purposes and is handled with appropriate safeguards.

9. Children’s Data

Patient data may include minors as part of healthcare surveys conducted by authorized personnel.

10. Medical Disclaimer

This App is intended for survey and awareness purposes only.

It does not provide medical advice, diagnosis, or treatment.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised effective date.

12. Contact Us

For any questions or requests, contact us at privacy@optimaanalytics.in.

By using this App, you agree to this Privacy Policy.